Loans for individuals

INFORMATION ON THE LOAN DISBURSEMENT DECISION-MAKING PROCESSA customer's loan application is approved if:The customer has submitted reliable and complete documents,The customer has a positive or neutral credit history,The customer has a stable source of income,The collateral offered by the customer meets the criteria acceptable to the organization.A customer's loan application is rejected if:The customer has not submitted the documents required to obtain a loan,Following a request to the CBA Credit Register and/or the ACRA credit bureau, it has been established that the customer (and, where applicable, co-borrowers, guarantors, and family members living together with the customer) has a negative credit history. A credit history is considered negative if the customer has had or has credit obligations that were serviced with delays or were classified in accordance with the procedure "On the Classification of Loans and Receivables of Banks Operating in the Territory of the Republic of Armenia and the Formation of Reserves for Possible Losses", jointly approved by the Central Bank of the Republic of Armenia and the Ministry of Finance and Economy of the Republic of Armenia,The creditworthiness assessment has shown that the customer is not creditworthy,The valuation of the property offered as collateral has shown that it is not acceptable as collateral for the organization,The customer has provided unreliable information,The loan application was approved, but the customer failed to appear or failed to submit the required documents within 15 days following the approval,During the lending process, information about the customer has come to light that casts doubt on the customer's solvency.THE ESSENCE AND IMPORTANCE OF CREDIT HISTORYA credit history shows how you have fulfilled, and continue to fulfill, all of your financial obligations.A credit history contains the following information:The loans you have received, their number and amount, and the type and terms of each loan,The performance of repayments under the loans (for example, whether you paid interest and principal repayments on time or not),The guarantees you have provided to other people, the existence of overdue loans, as well as the penalties and fines established for them,Unpaid or late utility payments,The average amount of the salary you received over the last six months. By the way, you can quickly and free of charge calculate your net salary from the gross amount, or vice versa.A credit history does not contain personal information, for example:Your ethnic origin,Political views and membership of other associations,Preferences, social status, religious views,Data concerning your health.Only data covering the last 5 years from the moment of the request is included in your credit history. If a request about your credit history is made in August 2024, your credit history will reflect information only from August 2019 onward.A credit history is important because, when you apply for a loan, the bank or credit organization assesses, before making a decision to lend to you, how responsible you are as a borrower.In accordance with the legislation of the Republic of Armenia, ACRA may not disclose any data about a data subject without the subject's consent (except in special cases provided by law). A credit report request may be made only with the data subject's written consent. The written consent may be either a separate document or included in the content of the credit application or agreement of a bank or credit organization.At "Gladzor UCO" CJSC, the consent for a credit report request is a separate document in the form presented below:Consent (individual)Consent (legal entity)For details: www.acra.am, www.abcfinance.amTHE ESSENCE AND IMPORTANCE OF THE CREDIT SCOREFor the purpose of granting a loan, banks and credit organizations consider your credit SCORE.The score is your rating as a borrower and shows how dutiful a borrower you are. The SCORE is formed on the basis of your credit history; therefore, if you have not had loans before, you do not have a SCORE rating either.The credit SCORE has one purpose: to help lenders (banks, credit organizations) understand how risky it is to lend to you. A high SCORE indicates low risk, and vice versa. Therefore, a high SCORE can help you both in getting or not getting a loan and in influencing the size of the nominal interest rate.Currently, 3 types of SCORE are used in Armenia. The ACRA credit bureau calculates the ACRA and FICO SCOREs, while banks and credit organizations either use them or apply their own scoring systems.As the customer's score rating, "Gladzor UCO" CJSC applies its own score rating, which is based on the following factors:Main factors underlying the score ratingImpact of the factors on the score ratingQuality of loan servicingLate fulfillment of credit obligations lowers the score ratingLength of credit historyA long and positive credit history improves the score ratingDebt burden (number and balance of active loans)A high debt burden on credit obligations lowers the score ratingNumber and frequency of new credit applicationsFrequent requests for granting a new loan lower the score ratingWork experienceMany years of work experience improve the score ratingAmount of incomeHigh and stable income improves the score ratingFor details: www.abcfinance.am, www.acra.amIMPACT OF CREDIT REQUESTS ON THE SCORE RATINGDepending on the type of credit request, it may affect the types of score applied by the ACRA credit bureau (the ACRA SCORE and the FICO SCORE), as well as the proprietary score ratings applied by financial organizations.Details of the purposes of requests and their impact on the credit score rating are presented in the table below:Purpose of credit requestSub-purpose of credit requestImpact on credit scoreNew credit application—LowersGuarantorNew credit applicationLowersRelated person—Does not affectMonitoring of an existing loan—Does not affectGuarantor– Existing loan– Monitoring of an existing guarantorDoes not affectEach time a credit request about a consumer is made, if that request will affect the credit score rating (FICO, ACRA, or proprietary score), "Gladzor UCO" CJSC informs the consumer of this within a maximum of 2 business days after the request is made, indicating the date of the request, its purpose (for example, granting a new loan, increasing the loan amount) and type (credit history or score), as well as information or a link to the relevant page of the website(s) containing information on the credit history/credit score."Gladzor UCO" CJSC provides the above information to the consumer free of charge, by electronic message. If it is impossible to send this information by electronic message when making requests that affect the consumer's credit score (when the consumer has no e-mail address), "Gladzor UCO" CJSC informs the consumer by other available means (for example, by SMS, by hand delivery, or by postal delivery).For details: www.acra.am, www.abcfinance.amIMPROVING CREDIT HISTORY AND SCOREHow to improve your credit historyIf you have already formed a "bad" credit history, simply "sitting and waiting" for 5 years to pass and for your credit history to be "cleared" is not enough. Throughout that entire period you need to:Rule out even one-day delays in meeting obligations under current loans,Fully repay previously accrued overdue loan payments,Avoid becoming a guarantor for unreliable persons in the future.How to raise your SCORE ratingTo raise your SCORE rating, you must first correct the main reasons for its decline. In particular, at the first opportunity you need to quickly repay current overdue obligations, and also:Ease your credit burden by partially or fully repaying current loans,Make repayments according to the established schedule, ruling out delays and demonstrating punctual behavior,Reduce the guarantees you have given by cutting their number and amount and, where applicable, ensuring full repayment of overdue obligations in this regard.For details: www.abcfinance.am, www.acra.amACTIONS TO BE TAKEN TO CHANGE AN INCORRECT OR INCOMPLETE CREDIT HISTORYIf a customer's credit history contains incorrect or incomplete data, then, for clarification and correction, in accordance with Article 20 of the RA Law "On Circulation of Credit Information and Activities of Credit Bureaus", the customer may notify the credit bureau ("ACRA Credit Reporting" CJSC) or apply directly to the financial organizations that provided the information. The notification may be made by submitting a corresponding written application to the credit bureau or electronically, online, from the "My ACRA" personal office.The process for receiving and examining customer complaints about credit reports provided by the credit bureau is established by the "Dispute Resolution Procedure" of "ACRA Credit Reporting" CJSC.For details: www.acra.am, www.abcfinance.amPROCEDURE FOR CALCULATING INTERESTThe interest rate is applied to the actual balance of the loan, based on a 365-day year.ATTENTION: LOAN INTEREST IS CALCULATED ON THE BASIS OF THE NOMINAL INTEREST RATE. THE EFFECTIVE ANNUAL INTEREST RATE SHOWS HOW MUCH THE LOAN WOULD COST YOU IF YOU PAID THE INTEREST AND OTHER PAYMENTS WITHIN THE ESTABLISHED TERMS AND IN THE ESTABLISHED AMOUNTS. THE PROCEDURE FOR CALCULATING THE EFFECTIVE ANNUAL INTEREST RATE CAN BE FOUND BELOW.Loan repayment is made:In cash:Directly at the cash desk of the credit organization (address: 1b Charents Street, No. 42, Yerevan),By non-cash payment:"Ardshinbank" OJSC accounts – AMD 2474602514470000, USD 2474602514470010,"IDBank" CJSC accounts – AMD 11817068806300, USD 11817068806301,"Artsakhbank" CJSC accounts – AMD 22325000913900, USD 22325000913902,"Amio Bank" CJSC accounts – AMD 11500583623036, USD 11500993230832,Through Telcell terminals and the Telcell Wallet e-wallet, by selecting "Gladzor UCO" CJSC from the list of credit organizations and entering the loan code indicated on the first page of your loan agreement.CONDITIONS FOR PROVIDING STATEMENTSOn the 16th of each month, "Gladzor UCO" CJSC provides consumers, free of charge by electronic means of communication (e-mail), with written information on the consumer's obligations arising from the credit agreement, the grounds for their arising, and repayments, in accordance with the requirements of Regulation 8/05.

INFORMATION ON THE LOAN DISBURSEMENT DECISION-MAKING PROCESSA customer's loan application is approved if:The customer has submitted reliable and complete documents,The customer has a positive or neutral credit history,The customer has a stable source of income,The collateral offered by the customer meets the criteria acceptable to the organization.A customer's loan application is rejected if:The customer has not submitted the documents required to obtain a loan,Following a request to the CBA Credit Register and/or the ACRA credit bureau, it has been established that the customer (and, where applicable, co-borrowers, guarantors, and family members living together with the customer) has a negative credit history. A credit history is considered negative if the customer has had or has credit obligations that were serviced with delays or were classified in accordance with the procedure "On the Classification of Loans and Receivables of Banks Operating in the Territory of the Republic of Armenia and the Formation of Reserves for Possible Losses", jointly approved by the Central Bank of the Republic of Armenia and the Ministry of Finance and Economy of the Republic of Armenia,The creditworthiness assessment has shown that the customer is not creditworthy,The valuation of the property offered as collateral has shown that it is not acceptable as collateral for the organization,The customer has provided unreliable information,The loan application was approved, but the customer failed to appear or failed to submit the required documents within 15 days following the approval,During the lending process, information about the customer has come to light that casts doubt on the customer's solvency.THE ESSENCE AND IMPORTANCE OF CREDIT HISTORYA credit history shows how you have fulfilled, and continue to fulfill, all of your financial obligations.A credit history contains the following information:The loans you have received, their number and amount, and the type and terms of each loan,The performance of repayments under the loans (for example, whether you paid interest and principal repayments on time or not),The guarantees you have provided to other people, the existence of overdue loans, as well as the penalties and fines established for them,Unpaid or late utility payments,The average amount of the salary you received over the last six months. By the way, you can quickly and free of charge calculate your net salary from the gross amount, or vice versa.A credit history does not contain personal information, for example:Your ethnic origin,Political views and membership of other associations,Preferences, social status, religious views,Data concerning your health.Only data covering the last 5 years from the moment of the request is included in your credit history. If a request about your credit history is made in August 2024, your credit history will reflect information only from August 2019 onward.A credit history is important because, when you apply for a loan, the bank or credit organization assesses, before making a decision to lend to you, how responsible you are as a borrower.In accordance with the legislation of the Republic of Armenia, ACRA may not disclose any data about a data subject without the subject's consent (except in special cases provided by law). A credit report request may be made only with the data subject's written consent. The written consent may be either a separate document or included in the content of the credit application or agreement of a bank or credit organization.At "Gladzor UCO" CJSC, the consent for a credit report request is a separate document in the form presented below:Consent (individual)Consent (legal entity)For details: www.acra.am, www.abcfinance.amTHE ESSENCE AND IMPORTANCE OF THE CREDIT SCOREFor the purpose of granting a loan, banks and credit organizations consider your credit SCORE.The score is your rating as a borrower and shows how dutiful a borrower you are. The SCORE is formed on the basis of your credit history; therefore, if you have not had loans before, you do not have a SCORE rating either.The credit SCORE has one purpose: to help lenders (banks, credit organizations) understand how risky it is to lend to you. A high SCORE indicates low risk, and vice versa. Therefore, a high SCORE can help you both in getting or not getting a loan and in influencing the size of the nominal interest rate.Currently, 3 types of SCORE are used in Armenia. The ACRA credit bureau calculates the ACRA and FICO SCOREs, while banks and credit organizations either use them or apply their own scoring systems.As the customer's score rating, "Gladzor UCO" CJSC applies its own score rating, which is based on the following factors:Main factors underlying the score ratingImpact of the factors on the score ratingQuality of loan servicingLate fulfillment of credit obligations lowers the score ratingLength of credit historyA long and positive credit history improves the score ratingDebt burden (number and balance of active loans)A high debt burden on credit obligations lowers the score ratingNumber and frequency of new credit applicationsFrequent requests for granting a new loan lower the score ratingWork experienceMany years of work experience improve the score ratingAmount of incomeHigh and stable income improves the score ratingFor details: www.abcfinance.am, www.acra.amIMPACT OF CREDIT REQUESTS ON THE SCORE RATINGDepending on the type of credit request, it may affect the types of score applied by the ACRA credit bureau (the ACRA SCORE and the FICO SCORE), as well as the proprietary score ratings applied by financial organizations.Details of the purposes of requests and their impact on the credit score rating are presented in the table below:Purpose of credit requestSub-purpose of credit requestImpact on credit scoreNew credit application—LowersGuarantorNew credit applicationLowersRelated person—Does not affectMonitoring of an existing loan—Does not affectGuarantor– Existing loan– Monitoring of an existing guarantorDoes not affectEach time a credit request about a consumer is made, if that request will affect the credit score rating (FICO, ACRA, or proprietary score), "Gladzor UCO" CJSC informs the consumer of this within a maximum of 2 business days after the request is made, indicating the date of the request, its purpose (for example, granting a new loan, increasing the loan amount) and type (credit history or score), as well as information or a link to the relevant page of the website(s) containing information on the credit history/credit score."Gladzor UCO" CJSC provides the above information to the consumer free of charge, by electronic message. If it is impossible to send this information by electronic message when making requests that affect the consumer's credit score (when the consumer has no e-mail address), "Gladzor UCO" CJSC informs the consumer by other available means (for example, by SMS, by hand delivery, or by postal delivery).For details: www.acra.am, www.abcfinance.amIMPROVING CREDIT HISTORY AND SCOREHow to improve your credit historyIf you have already formed a "bad" credit history, simply "sitting and waiting" for 5 years to pass and for your credit history to be "cleared" is not enough. Throughout that entire period you need to:Rule out even one-day delays in meeting obligations under current loans,Fully repay previously accrued overdue loan payments,Avoid becoming a guarantor for unreliable persons in the future.How to raise your SCORE ratingTo raise your SCORE rating, you must first correct the main reasons for its decline. In particular, at the first opportunity you need to quickly repay current overdue obligations, and also:Ease your credit burden by partially or fully repaying current loans,Make repayments according to the established schedule, ruling out delays and demonstrating punctual behavior,Reduce the guarantees you have given by cutting their number and amount and, where applicable, ensuring full repayment of overdue obligations in this regard.For details: www.abcfinance.am, www.acra.amACTIONS TO BE TAKEN TO CHANGE AN INCORRECT OR INCOMPLETE CREDIT HISTORYIf a customer's credit history contains incorrect or incomplete data, then, for clarification and correction, in accordance with Article 20 of the RA Law "On Circulation of Credit Information and Activities of Credit Bureaus", the customer may notify the credit bureau ("ACRA Credit Reporting" CJSC) or apply directly to the financial organizations that provided the information. The notification may be made by submitting a corresponding written application to the credit bureau or electronically, online, from the "My ACRA" personal office.The process for receiving and examining customer complaints about credit reports provided by the credit bureau is established by the "Dispute Resolution Procedure" of "ACRA Credit Reporting" CJSC.For details: www.acra.am, www.abcfinance.amPROCEDURE FOR CALCULATING INTERESTThe interest rate is applied to the actual balance of the loan, based on a 365-day year.ATTENTION: LOAN INTEREST IS CALCULATED ON THE BASIS OF THE NOMINAL INTEREST RATE. THE EFFECTIVE ANNUAL INTEREST RATE SHOWS HOW MUCH THE LOAN WOULD COST YOU IF YOU PAID THE INTEREST AND OTHER PAYMENTS WITHIN THE ESTABLISHED TERMS AND IN THE ESTABLISHED AMOUNTS. THE PROCEDURE FOR CALCULATING THE EFFECTIVE ANNUAL INTEREST RATE CAN BE FOUND BELOW.Loan repayment is made:In cash:Directly at the cash desk of the credit organization (address: 1b Charents Street, No. 42, Yerevan),By non-cash payment:"Ardshinbank" OJSC accounts – AMD 2474602514470000, USD 2474602514470010,"IDBank" CJSC accounts – AMD 11817068806300, USD 11817068806301,"Artsakhbank" CJSC accounts – AMD 22325000913900, USD 22325000913902,"Amio Bank" CJSC accounts – AMD 11500583623036, USD 11500993230832,Through Telcell terminals and the Telcell Wallet e-wallet, by selecting "Gladzor UCO" CJSC from the list of credit organizations and entering the loan code indicated on the first page of your loan agreement.CONDITIONS FOR PROVIDING STATEMENTSOn the 16th of each month, "Gladzor UCO" CJSC provides consumers, free of charge by electronic means of communication (e-mail), with written information on the consumer's obligations arising from the credit agreement, the grounds for their arising, and repayments, in accordance with the requirements of Regulation 8/05.

Loan PurposeConsumerBorrower DescriptionResident individual of the Republic of Armenia aged 23-65Requirements for the BorrowerThe borrower must have a stable incomeLoan CurrencyAMDLoan Amount3,000,000 - 50,000,000 AMDLoan Term12-60 monthsAnnual Nominal Interest Rate18%-22%Annual Effective Interest Rate19.6%-29.9%Limit ReductionIn accordance with the schedule provided by the loan agreementMonthly Service Fee (calculated from the actual loan balance)- up to 10 mln AMD: 0.04% monthly - 10 mln - 20 mln AMD: 0.02% monthly - starting from 20 mln AMD: 0.01% monthlyAnnual Interest Rate on the Unused Balance of the Credit Line3%Interest Calculation ProcedureAt the annual nominal interest rate on used and unused balancesLoan Disbursement MethodLump-sum or in stages, non-cashLoan Repayment MethodEqual monthly payments of principal and interest (annuity)*Other Borrower ExpensesAppraisal, re-appraisal, notary, state registration, processing, and related costs**Loan SecurityPledge of movable or immovable property, guarantee, suretyship, as well as other methods provided by the Civil Code of the Republic of ArmeniaMaximum Loan/Pledge Ratio70% of the market value of the pledgeEarly Loan Repayment PenaltyNot appliedDecision Making and Customer NotificationMaking a decision takes a maximum of 3 working days after submitting all documents requested by the organization; the customer is notified within one dayLoan Disbursement PeriodThe loan is provided within 1 working day upon receiving the certificate of pledge registration right from the relevant state bodiesValidity Period of Approved Loan ApplicationMaximum 15 working days, depending on the type of pledged propertyLocation of Loan Processing"Gladzor UCO" CJSC Head Office, Address: 1b Charents Street, N 42, YerevanPenalty Calculated for Overdue Loan AmountThe calculation of the nominal interest rate does not stop, and simultaneously, a penalty of 0.06% per day is charged on the overdue loan balancePenalty Calculated for Overdue Interest AmountA penalty of 0.07% per day is charged on the overdue interest amountFactors for a Positive Loan Decision- Reliable and complete documents - Positive or neutral credit history - Source of stable income - Compliance of the pledged object with criteria acceptable to the organizationFactors for Rejecting a Loan Application- Failure by the customer to submit necessary documents to obtain a loan - As a result of an inquiry to the CBA Credit Registry and/or ACRA Credit Bureau, it turns out that the customer (and, if applicable, co-borrowers, guarantors, as well as co-habiting family members) has a negative credit history. Credit history is considered negative if the customer has had or has credit obligations serviced with delays or classified in accordance with the procedure "On Classification of Loans and Accounts Receivable and Formation of Reserves for Possible Losses of Banks Operating in the Territory of the Republic of Armenia" jointly approved by the Central Bank of Armenia and the Ministry of Finance and Economy of the Republic of Armenia - As a result of solvency assessment, it turns out the customer is not solvent - As a result of appraising the property offered as pledge, it turns out it is not acceptable as collateral for the organization - Provision of unreliable information by the customer - The loan application was approved, but the customer did not show up or submit the necessary documents within 15 days following the approval - Information regarding the customer became known during the lending process that casts doubt on the customer's solvencyLoan Payment MethodsIn cash: directly at the cash desk of "Gladzor UCO" CJSC (Address: 1b Charents Street, N 42, Yerevan). Non-cash: 1. "Ardshinbank" CJSC accounts – AMD 2474602514470000, USD 2474602514470010; 2. "ID Bank" CJSC accounts – AMD 11817068806300, USD 11817068806301; 3. "Artsakhbank" CJSC accounts – AMD 22325000913900, USD 22325000913902; 4. "AMIO BANK" CJSC accounts – AMD 11500583623036, USD 11500993230832; 5. Via Telcell terminals and Telcell Wallet e-wallet, by selecting "Gladzor UCO" CJSC from the list of credit organizations and entering the loan code indicated on the first page of your loan agreement.Additional Services- A tariff of 20,000 AMD is paid for the extension of the loan agreement - A tariff of 5,000 AMD is paid for changing the loan repayment schedule - A tariff of 20,000 AMD is paid for a certificate (consent) issued by the credit organization for changing the name of the owner of the property serving as collateral, implementing design, construction, and other works, as well as in case of other transactions related to the pledged object - For other services (change of address, registration of a new person, etc.), a tariff of 5,000 AMD is paidStatement Provision Conditions"Gladzor UCO" CJSC provides consumers with written information on the 16th of each month free of charge via electronic communication (e-mail) regarding the consumer's obligations arising from the credit agreement, the grounds for their occurrence, and repayments, in accordance with the conditions of CBA Regulation 8/05. Statements and their copies are provided to consumers free of charge upon request.ATTENTION WE INFORM YOU THAT THIS TYPE OF LOAN HAS A HIGH ANNUAL EFFECTIVE INTEREST RATE. THEREFORE, CONSIDER SIMILAR SERVICES AVAILABLE IN THE MARKET IN ADVANCE AND ASSESS YOUR ABILITIES TO REPAY THE LOAN. LOAN INTEREST IS CALCULATED BASED ON THE NOMINAL INTEREST RATE, WHILE THE ANNUAL EFFECTIVE INTEREST RATE SHOWS HOW MUCH THE LOAN WILL COST YOU IF INTEREST AND OTHER PAYMENTS ARE MADE WITHIN THE SPECIFIED TERMS AND AMOUNTS. YOU CAN FIND THE PROCEDURE FOR CALCULATING THE ANNUAL EFFECTIVE INTEREST RATE IN THE "LAW ON CONSUMER CREDITING" UNDER THE "LEGAL ACTS" SECTION OF THE "GLADZOR UCO" CJSC WEBSITE. "YOUR FINANCIAL DIRECTOR" IS AN ELECTRONIC SYSTEM THAT FACILITATES THE SEARCH, COMPARISON, AND SELECTION OF THE MOST EFFICIENT OPTION FOR YOU AMONG SERVICES OFFERED TO INDIVIDUALS www.fininfo.am: YOUR PROPERTY MAY BE FORECLOSED IF YOU FAIL TO REPAY INTEREST AND LOAN AMOUNTS ON TIME. IN CASE OF NON-PAYMENT OF INTEREST AND LOAN AMOUNTS BY YOU ON TIME, INFORMATION ABOUT YOU WILL BE RECORDED IN THE CREDIT REGISTRY. IF THE AMOUNT OBTAINED FROM THE REALIZATION OF THE PLEDGED OBJECT DOES NOT COVER THE BORROWER'S DEBT, THE REMAINING AMOUNT MAY BE REPAID AT THE EXPENSE OF FORECLOSURE AND REALIZATION OF OTHER PROPERTY OF THE BORROWER. IN CASE OF NON-PERFORMANCE OR IMPROPER PERFORMANCE OF THE OBLIGATION BY YOU, THE LENDER SENDS THESE DATA TO THE CREDIT BUREAU WITHIN UP TO 3 WORKING DAYS, WHERE YOUR CREDIT HISTORY IS FORMED. YOU HAVE THE RIGHT TO OBTAIN YOUR CREDIT HISTORY FROM THE CREDIT BUREAU FREE OF CHARGE ONCE A YEAR. A BAD CREDIT HISTORY CAN HINDER YOU WHEN OBTAINING A LOAN IN THE FUTURE. YOU HAVE THE RIGHT TO COMMUNICATE WITH THE FINANCIAL ORGANIZATION IN YOUR CHOSEN MANNER – BY POSTAL MAIL OR ELECTRONICALLY. RECEIVING INFORMATION ELECTRONICALLY IS THE MOST CONVENIENT: IT IS AVAILABLE 24/7, FREE FROM THE RISKS OF LOSS OF PAPER INFORMATION, AND ENSURES CONFIDENTIALITY. FOR THE PURPOSE OF DUE DILIGENCE OF THE CUSTOMER DEFINED BY THE RA LAW "ON COMBAT AGAINST MONEY LAUNDERING AND TERRORISM FINANCING", THE FINANCIAL ORGANIZATION MAY REQUEST ADDITIONAL DOCUMENTS OR OTHER INFORMATION FROM THE CONSUMER BASED ON THE "KNOW YOUR CUSTOMER" PRINCIPLE, AS WELL AS ASK ADDITIONAL QUESTIONS TO THE CONSUMER DURING ORAL COMMUNICATION (IF SUCH A REQUEST EXISTS). YOU HAVE THE RIGHT (UP TO 15 MLN AMD) TO UNILATERALLY TERMINATE THE CREDIT AGREEMENT WITHOUT ANY JUSTIFICATION WITHIN 7 WORKING DAYS FOLLOWING ITS CONCLUSION, UNLESS A LONGER PERIOD IS PROVIDED BY THE CREDIT AGREEMENT (THINKING TIME). IN THAT CASE, THE CONSUMER IS OBLIGATED TO PAY INTEREST TO THE CREDITOR FOR USING THE LOAN AMOUNT, WHICH IS CALCULATED IN ACCORDANCE WITH THE ANNUAL EFFECTIVE INTEREST RATE PROVIDED BY THE CREDIT AGREEMENT. NO OTHER COMPENSATION RELATED TO THE TERMINATION OF THE CREDIT AGREEMENT CAN BE DEMANDED FROM THE CONSUMER. WHEN APPLYING FOR A LOAN IN CASE OF LOANS UP TO 15 MILLION AMD, AN INDIVIDUAL SHEET OF ESSENTIAL TERMS OF THE CONSUMER LOAN WILL BE PROVIDED TO YOU, WHICH WILL PRESENT THE INDIVIDUAL TERMS OF THE LOAN TO BE PROVIDED TO YOU. THE REAL ESTATE PLEDGE AGREEMENT IS MANDATORILY NOTARIZED. THE CREDIT LINE CAN BE REPAID EARLY AT ANY TIME, IN WHICH CASE NO PENALTIES AND OTHER FEES ARE CHARGED. THE LENDER IS OBLIGATED TO INFORM BEFORE CONCLUDING THE AGREEMENT THAT IF THE BORROWER FAILS TO FULFILL OBLIGATIONS, THE GUARANTOR WILL PAY IN THEIR STEAD, THE GUARANTOR'S CREDIT HISTORY WILL WORSEN, AND THE LATTER WILL BE DEPRIVED OF THEIR PROPERTY; TO PROVIDE A COPY OF THE LOAN, GUARANTY AGREEMENTS AND REPAYMENT SCHEDULE; TO CARRY OUT COMMUNICATION IN THE MANNER CHOSEN BY THE GUARANTOR; TO NOTIFY 7 DAYS IN ADVANCE ABOUT THE CHANGE OF AGREEMENT TERMS; TO REMIND AT LEAST 1 DAY IN ADVANCE REGARDING THE EXISTING OBLIGATION; IN CASE OF LOAN REPAYMENT DELAY, TO INFORM THE GUARANTOR AT LATEST ONE DAY LATER. In the case of the annuity loan repayment method, an equal amount is calculated each month, consisting of the loan principal and interest; however, in the initial period, the amount of interest in that same amount is larger, and the repaid principal is smaller. Over time, this distribution decreases, meaning the amount of principal in the monthly repayment increases, and the amount of interest decreases, but the monthly payments remain unchanged. Costs related to property appraisal and pledging are borne by the borrower (pledgor). Price range of appraisal, notarization, state registration costs: Service NamePrice Range of Provided Service1. Real estate appraisalminimum 15,000 AMD2. Real estate partial certificatestarting from 10,000 AMD3. Notarization of real estate pledge agreement15,000-40,000 AMD4. State registration of mortgage (real estate) pledgeup to 45,000 AMD5. Statement/consent available in notary packagesin case of being married: spouse's consent - 8,000 AMD in case of not being married: statement on not being married - 1,500 AMD6. Movable property appraisal3,000-10,000 AMD7. Notarization of movable property pledge agreementmaximum 15,000 AMD8. Movable property insurance2.5% of the market value of the property9. State registration of movable propertyup to 5,000 AMD Real and Movable Property Appraisal Agencies Cooperating with “Gladzor UCO” CJSCInformation“Oliver Group” LLCAddress: 8 Tumanyan St., YerevanTel.: (010) 54-07-40, (091) 54-27-50, (094) 54-27-60E-mail: info@olivergroup.am“Uptime” LLCAddress: 73/1 Nairi Zaryan St., Yerevan, Macconi Business Center, 1st floorTel.: (060) 53-53-71, (098) 53-53-14E-mail: info@uptimeiic.org“Cost Consult” LLCAddress: 67 Hanrapetutyan St., Kentron District, Yerevan, Republic Business Center, 2nd floorTel.: (010) 54-48-82E-mail: info@cost.am“Gardi” LLCAddress: 7 Baghramyan St., No. 4, YerevanTel.: (091) 22-01-63E-mail: gardiltd@gmail.com“ArmEx” LLCAddress: 69-3 Nar-Dosi St., YerevanTel.: (091) 40-23-40, (098) 40-23-40E-mail: armexarmenia@mail.ruINFORMATION REGARDING THE MAKING OF A LOAN DISBURSEMENT DECISIONThe customer's loan application is satisfied if:The customer has submitted reliable and complete documents,The customer has a positive or neutral credit history,The customer has a source of stable income,The object of pledge presented by the customer complies with the criteria acceptable to the organization.The customer's loan application is rejected if:The customer has not submitted the documents necessary to obtain a loan,As a result of an inquiry to the CBA Credit Registry and/or ACRA Credit Bureau, it turns out that the customer (and, if applicable, co-borrowers, guarantors, as well as co-habiting family members) has a negative credit history. Credit history is considered negative if the customer has had or has credit obligations serviced with delays or classified in accordance with the procedure "On Classification of Loans and Accounts Receivable and Formation of Reserves for Possible Losses of Banks Operating in the Territory of the Republic of Armenia" jointly approved by the Central Bank of Armenia and the Ministry of Finance and Economy of the Republic of Armenia,As a result of the solvency assessment, it turns out that the customer is not solvent,As a result of the appraisal of the property offered as pledge, it turns out that it is not acceptable as a pledge for the organization,Unreliable information was provided by the customer,The loan application was approved, but the customer did not appear or submit the necessary documents within 15 days following the approval,Information regarding the customer became known during the lending process that calls into question the customer's solvency.ESSENCE AND IMPORTANCE OF CREDIT HISTORYCredit history shows how you have fulfilled and continue to fulfill all your financial obligations.Credit history contains the following information:Loans you have received, their quantity and amount, the type and terms of each loan,Performance of repayments arising from the loan (e.g., whether you paid interest and principal repayments on time or not),Suretyships provided by you to other people, the presence of overdue loans, as well as penalties and fines established for them,Unpaid or delayed utility bills,The average amount of your salary received in the last six months. By the way, you can quickly and free of charge calculate the net balance of your salary or vice versa.Credit history does not contain personal information, such as:Your ethnicity,Political views and membership in other associations,Preferences, social status, religious views,Data relating to your healthYour credit history includes data only for the last 5 years from the moment of inquiry. If an inquiry regarding your credit history is made in August 2024, your credit history will reflect information starting only from August 2019.Credit history is important because when you apply for a loan, the bank or credit organization evaluates how responsible you are as a borrower before making a decision to grant you a loan.According to RA legislation, ACRA cannot publish any data regarding the data subject without the latter's consent (except for special cases provided by law). An inquiry for a credit report can be made only with the written consent of the given subject. Written consent can be either a separate document or included in the content of the bank's or credit organization's loan application or agreement.Consent for credit report inquiry at "Gladzor UCO" CJSC is a separate document in the form presented below:Consent (individual)Consent (legal entity)For details: www.acra.am, www.abcfinance.amESSENCE AND IMPORTANCE OF CREDIT SCORETo grant a loan, banks and credit organizations consider your credit SCORE.The score is your evaluation that assesses you as a borrower, showing how conscientious a borrower you are. The SCORE is formed based on credit history, so if you haven't had loans in the past, you also don't have a SCORE rating.The purpose of the credit SCORE is single: to help lenders (banks, credit organizations) understand how risky it is to lend to you. A high SCORE indicates low risk and vice versa. Therefore, a high SCORE can help you both in getting a loan or not, and can affect the amount of the nominal interest rate.Currently, 3 types of SCORE are used in Armenia. ACRA Credit Bureau calculates ACRA and FICO SCORES, and banks and credit organizations use them or apply their own scoring system.As a customer score rating, "Gladzor UCO" CJSC applies its own score rating, which is based on the following factors:Key Factors Underlying Score RatingImpact of Factors on Score RatingLoan servicing qualityPerforming credit obligations with delays decreases the score ratingAge of credit historyLong and positive credit history improves the score ratingBurden (number of active loans and balance)High burden with credit obligations decreases the score ratingNumber, frequency of new loan applicationsFrequent inquiries for granting a new loan decrease the score ratingWork experienceLong-term work experience improves the score ratingAmount of incomeThe presence of high and stable incomes improves the score ratingFor details: www.abcfinance.am, www.acra.amIMPACT OF CREDIT INQUIRY ON SCORE RATINGDepending on the type of credit inquiry, it can affect the score types used by ACRA Credit Bureau, namely ACRA score and FICO score, as well as the custom score ratings used by financial organizations. Details regarding the purposes of inquiries and their impact on the credit score are presented in the table below:Purpose of Credit InquirySub-purpose of Credit InquiryImpact on Credit ScoreNew loan application DecreasesGuarantor personNew loan applicationDecreasesAffiliated person Does not affectMonitoring of active loan Does not affectGuarantor person– Active loan – Monitoring of active guarantorDoes not affectEvery time a credit inquiry is made regarding a consumer, if that inquiry is going to affect the credit score rating (Fico, Acra, or custom score), "Gladzor UCO" CJSC informs the consumer about it within a maximum of 2 working days after making the inquiry, indicating the date of the inquiry, the purpose (e.g., granting a new loan, increasing the loan amount) and the type (credit history or score), as well as information or a link to the relevant page of the website(s) containing information about credit history/credit score."Gladzor UCO" CJSC informs the consumer of the above-mentioned information free of charge via electronic message. In case of impossibility to send this information via electronic message when making inquiries affecting the consumer's credit score (when the consumer does not have an email address), "Gladzor UCO" CJSC informs the consumer by other available methods (e.g., via text message, in person, or by postal delivery).For details: www.acra.am, www.abcfinance.amIMPROVEMENT OF CREDIT HISTORY AND SCOREHow to improve credit historyIf you have already formed a "bad" credit history, it is not enough to just "sit and wait" for 5 years to pass and your credit history to "clean up". Throughout that entire period, it is necessary to:exclude even one-day delays in fulfilling obligations on current loans,fully repay past delays in overdue loan payments,avoid becoming a guarantor for unreliable persons in the future.How to increase the SCORE ratingTo increase the SCORE rating, it is first necessary to correct the main reasons for its decrease. In particular, it is necessary to quickly repay active overdue obligations at the first opportunity, as well as:ease the credit burden by repaying active loans partially or fully,make repayments in accordance with the established schedule, excluding delays and showing punctual behavior,reduce the given guarantees by decreasing their number, amount, and ensuring full repayment of overdue obligations in this regard, if any.For details: www.abcfinance.am, www.abcfinance.am, www.acra.am, www.acra.amACTIONS TAKEN TO MODIFY INCORRECT OR INCOMPLETE CREDIT HISTORYIf there is incorrect or incomplete data in the customer's credit history, for the purpose of clarification and correction, the latter, in accordance with the provisions of Article 20 of the RA Law "On Credit Information Circulation and Activities of Credit Bureaus", can inform the credit bureau ("ACRA Credit Reporting" CJSC) or directly apply to the financial organizations providing the information. Notification can be carried out by submitting a relevant written application to the credit bureau or electronically online from the "My ACRA" personal office. The process of receiving and reviewing customer complaints regarding credit reports provided by the credit bureau is defined by the "Dispute Resolution Procedure" of "ACRA Credit Reporting" CJSC.For details: www.acra.am, www.abcfinance.amLOANS WITH TERMS DIFFERENT FROM INFORMATION BULLETINS ARE PROVIDED BY THE DECISION OF THE COMPANY'S BOARD